Privacy Policy

1. Introduction

Carteo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital menu platform.

2. Information We Collect

Information You Provide

Account information (name, email address, password)
Restaurant information (name, address, contact details)
Menu content (items, descriptions, prices, images)
Payment information (processed securely by our payment provider)
Communications you send to us

Information Collected Automatically

Device information (browser type, operating system)
Usage data (pages visited, features used, time spent)
IP address and approximate location
Menu view analytics (which items customers view)

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Provide analytics and insights about your menu performance
Detect, investigate, and prevent fraudulent or unauthorized activity
Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third parties who perform services on our behalf (hosting, analytics, payment processing)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you have given us permission to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the following rights:

Access your personal information
Correct inaccurate or incomplete data
Delete your personal information
Object to or restrict processing of your data
Data portability (receive your data in a structured format)
Withdraw consent at any time

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Essential cookies are required for the Service to function properly, while analytics cookies help us understand how our Service is used.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

10. Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.